Position title
Sales Administrator
Description
We are actively searching for a Sales Administrator to enhance our sales team's ability to provide outstanding service to our clients. As the primary point of contact for our customers, you will offer information and assistance through various channels, ensuring a seamless experience both online and offline. Your organizational prowess will play a vital role in managing and preserving our sales records, invoicing, and other associated responsibilities. This role is perfect for a meticulous individual, possesses excellent communication skills, and prioritizes a customer-centric approach.
Responsibilities
- Customer Service:
- Warmly greet customers and deliver outstanding customer service.
- Provide comprehensive information about our services and promptly address customer queries.
- Enquiries Handling:
- Efficiently manage customer enquiries through various channels, including phone, email, and face-to-face interactions.
- Sales Order Management:
- Proficiently organize, collect, and electronically file sales orders for streamlined accessibility.
- Invoicing and Paperwork:
- Generate accurate invoices and meticulously manage all paperwork associated with sales transactions.
- Customer Follow-up:
- Initiate proactive contact with customers via phone or email to address queries and gather any necessary missing information.
- Feedback Management:
- Channel customer feedback to the relevant departments for swift action and continuous improvement.
- Sales Reports:
- Develop and present comprehensive sales figures and reports to senior sales management for strategic insights.
- Administrative Support:
- Provide essential administrative support to the sales department, handling additional tasks as assigned.
Qualifications
- Possession of a degree is advantageous, though not mandatory.
- Proficiency in spoken English at a high standard is a prerequisite.
- Strong social and communication skills are essential.
- Demonstrated commercial acumen is a key requirement.
- Exceptional written and verbal communication skills are expected.
Experience
- A minimum of 6 months of experience in sales or a related field is required.
Skills
- Approachability: Maintain a friendly and engaging demeanor during customer interactions.
- Telephone Etiquette: Demonstrate professionalism and courtesy when handling phone conversations.
- Communication Proficiency: Possess excellent written and verbal communication skills.
- Motivational Leadership: Exhibit self-motivation and empower others through effective leadership.
- Effective Time Management: Demonstrate the ability to manage time efficiently, meet deadlines, and multitask effectively.
Job Benefits
28 days paid holidays.
Hiring organization
Employment Type
Full-time
Beginning of employment
ASAP
Duration of employment
Permanent
Job Location
London, UK
Working Hours
37.5
Base Salary
£26,200 Per year
Date posted
15 January 2024
